STANDARD GUIDELINES FOR SERVICE

SPA & SALON FACILITIES

Our goal is to serve you to your complete satisfaction. Our guidelines are designed to enable us to achieve this goal. We will always be available to work out any specific cleaning guidelines, which would be related to your particular business requests.

OSHA guidelines for custodial and housekeeping operations are followed.

MSDS Sheets are maintained at each facility.

Rubber gloves are worn at all times while performing cleaning services.

ENTRANCE AND WAITING AREAS

ENTRANCE GLASS: Glass entry doors and receptionist partitions will be cleaned each service on both sides to remove smudges and fingerprints.

FURNITURE: Reception desk, table tops, and counters with the exception of product displays, will be polished or damp wiped each service with approved disinfectant, upholstered furniture will be vacuumed weekly. Magazines will be stacked or arranged in an orderly manner.

TRASH DISPOSAL: Trash containers will be emptied each service and trash taken to designated areas. Plastic liners from your stock will be installed as needed. Trash containers will be cleaned when needed, excessive washing excepted.

FLOORS: Floors will be damp mopped or vacuumed each service.

BLINDS: Blinds will be dusted weekly. (For washing see list of specialized services.)

STAIRWAYS: Stairwells will be swept or vacuumed nightly, wet mopped as needed.

TELEPHONES: Telephones will be cleaned and sanitized on a weekly basis.

NAIL ROOM / SALON AREA

DUSTING: Desks, tables, credenzas, etc. will be dusted on a nightly basis and polished weekly. Dusting of blinds, window sills, door jams, railings, etc. will be completed weekly.

VACUUMING: Vacuuming to be completed each service. Detail vacuuming to be done weekly.

INTERIOR GLASS: Interior glass will be spot cleaned nightly, thoroughly cleaned monthly.

TRASH DISPOSAL: Trash containers will be emptied each service and trash taken to designated areas. Exterior of metal containers will be spot cleaned each service. Plastic liners will be installed from your stock.

RESTROOMS / WASH & DRY AREA

FIXTURES: Toilet bowls, toilet seats, urinals and sinks will be cleaned and sanitized each service. Bright metal will be cleaned and polished each service.

TRASH CONTAINERS: Trash containers will be emptied each service and trash taken to a designated area. Exterior of containers will be spot cleaned each service. Plastic liners will be installed from your stock.

GLASS: Glass and mirrors will be cleaned and polished each service.

WALLS: Splash marks will be removed from walls around sinks and dispensers each service. Ceramic walls will be spot cleaned each service. Partition walls and doors will be spot cleaned each service, wiped down and sanitized monthly.

DISPENSERS: Dispensers will be cleaned and polished each service and supplies installed from your stock.

FLOORS: Floors will be swept, damp mopped and sanitized each service.

LUNCHROOM, KITCHEN AND COFFEE AREAS

FURNITURE: Tables and counter tops will be damp wiped each service. Chairs will be spot cleaned each service.

CABINETS & METAL WORK: Cabinet exteriors will be spot cleaned each service and thoroughly cleaned weekly. Bright metal will be cleaned and polished each service.

VENDING MACHINES: Machines will be spot cleaned each service and damp wiped weekly if not included in vendor’s contract.

FLOORS: Floors will be vacuumed or swept and damp mopped each service.

MICROWAVE OVENS: Microwave ovens will be damp wiped and cleaned inside and out as needed.

MASSAGE ROOMS

DUSTING: Wood, metal, glass, vinyl, or plastic laminated surfaces will be wiped clean of dust, dirt and smudges nightly and polished as needed. This includes cabinet doors, vinyl chairs, exposed tops of files, shelves, sills, ledges and all other low items. High dusting, which includes air vents, light fixtures, etc. will be dusted or cleaned quarterly.

EQUIPMENT: All sinks will be scoured with a non-abrasive liquid. Counter tops, waste containers, massage tables, and foot stools will be wet-wiped with an appropriate disinfectant solution and allowed to air dry.

FLOORS: Floors will be damp mopped or vacuumed each service. Detailed vacuuming will be done monthly.

TRASH DISPOSAL: All waste containers will be emptied and transported to collection areas. Care will be exercised in noting items in containers that are obviously not trash and to only throw away bundles or cans designated trash. Appropriate trash liners will be replaced in receptacles.

RECYCLING: Recycling can be customized to fit individual needs.